In February we booked two flights down to FlA on spiritair.com. The online promo said buy 2 flights get 2 free to be awarded July 1. When I booked the flights I even called spirit to make sure I did everything correctly b/c there were all sorts of exclusions. The rep said I was all good.
Today is July 30 - just called Spirit 1-800 # direct to India, and he said he couldn't help me and I must submit an email to spirit on their "secure website." I just did this, but I'm not expecting any results based on my last inquiry from getafreenight.com.
Let's just hope Spirit has enough respect for themselves to follow through on their promises.
Is this small sample enough to generally say Corporate America in general are liars? Or am I inept at following simple instructions on how to redeem free stuff?
One thing is for sure, the customer service when trying to find your hidden reward is pathetic.
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