Tuesday, August 4, 2009

SpiritAirlines.com Sucks

See the last posting first.

No reply. I emailed again, but you can count on the fact that I will not be doing business with Spirit Airlines or Holiday Inn ever again.

Here is what their automated reply said the day I submitted the first email

"Thank you for taking the time to contact Spirit Airlines. The satisfaction of our customers is our top priority. This is a computer generated response confirming your email correspondence with us. We will get back to you as soon as possible and appreciate your patience. Sincerely, Spirit Airlines Corporate Customer Relations"

This is complete crap. Satisfaction is not their top or they would've fixed this by now, or at least acknowledged my complaint with a little more than an automated email. My patience is running thin.

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